xtype News

How process debt stalls AI innovation — and how platform teams can scale GenAI safely with a smarter multi-instance management approach.

In 2005, Carnegie Mellon University reported that large scale projects were three to five times more likely to fail than small ones due to complexity, and notably, because “no one really understands all the interacting parts”. Two decades on, and we’re still tackling the same problems in which manual management – of instances, software, hardware, and beyond – is impacting the ability of software development projects to succeed.

ServiceNow customers can now procure and implement the transformational Multi-Instance Management Platform from the ServiceNow store to gain real-time visibility, governance, and automation to scale operations and reduce risk.

In this edition of ShipTalk podcast, Ron Gidron, CEO of X Type, discusses the unique challenges of DevOps in platform-based environments like ServiceNow, emphasizing the complexities of managing multiple code bases and environments.

With a proven track record in helping ServiceNow platform teams accelerate time-to-value, xtype is recognized with high-level partnership status within the ServiceNow ecosystem.

ITOps Times Article: Managing multiple ServiceNow instances is complex. Multi-instance management ensures visibility, governance, and automation to streamline operations.