Close the compliance gaps that manual processes leave open across your ServiceNow estate
When compliance is continuous, audit prep stops being a project. xtype translates SOX, HIPAA, DORA, NIS 2, GxP, and FDA requirements into living technical policy that’s monitored, enforced, and provable in real time across your ServiceNow estate.
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Replace reactive compliance with continuous compliance
Healthcare organizations struggle to move fast when governance depends on manual processes, spreadsheets, and reactive compliance checks. xtype replaces that overhead with built-in governance.
The current way
Broken authorization chain.
Every environment boundary severs the record of who changed what, when, and under whose authority. Every clone resets the evidence chain. In HIPAA, GxP, and FDA-regulated environments, you cannot afford to prove compliance from a trail that does not exist.- Admin access is the price of movement.
Moving change through ServiceNow requires privileged access at every boundary. Separation of duties exists on paper, not in the platform. The same person can write and deploy code to production. In healthcare, that is not a process gap. It is a regulatory violation. - Audits are reconstruction projects.
Evidence lives in documents, spreadsheets, emails, and platform logs that do not talk to each other. HIPAA, GxP, and FDA inspections do not wait for your team to assemble it. By the time you have, you are weeks behind on delivery.
With
OBSERVE: One authoritative view.
Every change, access decision, and configuration visible across every instance, through every clone-down, in real time. Full authorization chain preserved. Nothing invisible. Nothing reconstructed.- CONTROL: Policy enforced at runtime.
Least privilege and separation of duties are enforced automatically, not procedurally. Developers deploy without admin access. Every change passes through policy gates before it reaches production. Governance stops being a process of trust and becomes a pervasive enforcement of policy. - PROVE: Compliance is always on.
Immutable audit trails purpose-built for HIPAA, GxP, FDA, SOX, and DORA. Continuous monitoring replaces point-in-time scrambles. When regulators ask, the evidence is already there. Audits become a query, not a project.
Compliance that keeps pace with your ServiceNow estate automatically
Compliance that depends on manual processes will always have gaps. xtype embeds it into the platform itself to govern operational compliance and ensure your estate runs with the right controls in place.
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Observe
Gain unified visibility across your ServiceNow estate
Our native cross-estate data layer continuously monitors and unifies all technical states and changes like code, configuration, roles, entitlements, plugins, and data without extraction. This provides an unbroken authorization chain, giving you an authoritative, time-based view of who changed what, where, when, and under whose authority.
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Control
Enforce policy at runtime instead of after the fact
Embed access controls, validate separation of duties, and apply configuration and data policy checks before changes reach production. Our deployment guardrails gate violations, ensuring policy is built into every action, not bolted on as an afterthought.
PROVE
Turn audits into queries, not projects
Translate complex regulations and internal standards into living technical policy, monitoring frameworks like SOX, HIPAA, FDA, DORA, and NIS 2 in real time. Detect drift across instances and automate remediation, ensuring provable compliance for both operational best practices and stringent industry regulations.
Turn governance into a competitive advantage
Move from reactive firefighting to proactive platform management with a solution that delivers measurable business outcomes.
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Accelerate Delivery Speed
Achieve up to 98% faster release cycles by removing manual governance bottlenecks and "war room" deployments.
Eliminate Audit Preparation
Turn audits into a simple query rather than a month-long project. Provide evidence on demand for SOX, HIPAA, and more.
Maximize ServiceNow ROI
Realize the full value of your investment by scaling the platform and AI adoption without increasing headcount or risk.
Strengthen Security Posture
Enforce least privilege and separation of duties technically, not procedurally, ensuring a posture that holds up under scrutiny.
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Scale with Confidence
Support complex, multi-instance environments and global regulatory requirements like DORA, NIS 2, and FDA 21 CFR Part 11.
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Govern every change across your ServiceNow estate, before it becomes a risk
Full estate visibility - not fragmented views
See every change, configuration, and access decision across all instances in real time. No blind spots between environments. No gaps after clones.
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Policy-enforced changes - not process-based governance
Control who can change what, where, and how—before anything reaches production. Enforce separation of duties and eliminate unauthorized deployments.
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Audit evidence that’s always complete
Automatically capture and preserve the full authorization chain for every change—across every environment. When auditors ask, the answer is already there.
Keep instances aligned without disruptive cloning
Synchronize configurations across environments without breaking workflows or losing context.
Every deployment is authorized, traceable, and compliant
Policy-driven releases ensure changes follow the right path - with full traceability across environments.
From change management to audit readiness—automated
Integrate with ServiceNow change processes while enforcing governance at the platform level - not just documenting it.
What our clients say about us
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Our organization started using xtype View last calendar year and immediately gained insights into our platform health across all instances. Consolidated and real time information on application and plug-in versioning helped us easily identify issues within our development and upgrade activities and allowed the platform team to be more informed. Our organization will be using the advanced product xtype Enterprise shortly and are excited to get even more benefits on top of the functionality provided for Free with xtype view!
xtype is an essential tool for organizations with multiple ServiceNow instances. We are able to monitor development work across all instances through a single UI page, removing the need to login to each instance. xtype is used for promoting all completed development work captured in Update Sets. Automatically synchronizing promoted update sets to the rest of our development instances; removing the need to manually retrieve, preview, and commit. This is accomplished without the need of the System Administrator role, enhancing security by reducing the need for assigning elevated privileges. xtype has allowed us to be more effective and efficient, all while providing excellent customer support.
Game Changer!!! The introduction of xtype has been transformative for our operations. Previously, managing code segregation and defect determination required significant manual effort across 15 non-production instances on two platforms. With xtype’s automation capabilities and streamlined code deployment processes, tasks that once took days can now be completed within minutes. Additionally, the ability to quickly identify inconsistencies across instances allows us to proactively address patching and platform upgrades, enhancing both efficiency and system reliability.
FAQs
What is automated governance?
Governance is the continuous, automated enforcement of who can do what, where, and under whose authority. In the ServiceNow context, it means every change is tracked, policy is applied at runtime (not audited after), and compliance is provable on demand.
How is xtype different from ServiceNow's own tools?
xtype is a native, cross-estate data and control layer that ServiceNow itself lacks. While ServiceNow tracks changes within a single instance, it cannot prove the authorization chain across environments or through clone operations. xtype solves this architectural gap.
Is my data secure with xtype?
Yes. xtype is ServiceNow Store certified and lives natively inside your ServiceNow environment. No data is ever extracted or exposed externally. We operate within your platform's own security model, which is why auditors trust it.
What industries do you serve?
We specialize in helping highly regulated industries such as financial services, healthcare, life sciences, and manufacturing, but our platform provides value to any enterprise with a significant ServiceNow investment seeking to improve speed and control.
How long does it take to implement xtype?
Because xtype is built natively on the ServiceNow platform, initial setup and configuration are rapid. Most clients begin seeing value and improved governance control within days, not months.
Simplify ServiceNow governance and take control of your entire estate
Let us show you how we help you streamline operations, cut audit prep time, and deploy faster, all with full visibility.
- Explore the platform and see it in action.
- See how xtype integrates with your ServiceNow environment.
- No commitment — just a chance to get your questions answered.
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