Automated ServiceNow Governance for Enterprises
Automate ServiceNow governance with AI
Achieve full control and compliance with a native governance platform built for enterprise-scale ServiceNow management.
Trusted by leading enterprise teams for faster, automated ServiceNow governance
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See every change, control every process, and prove compliance instantly
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Observe
Monitor every change and configuration with unified visibility
- Update set tracking
Search, filter, and inspect every update set across all instances, tracking every change, and identifying discrepancies between environments. - Configuration drift detection
Proactively identify configuration drift and inconsistencies between instances. Detect issues early, including post-clone discrepancies. - Multi-instance application view
View all your Store Applications, Scoped Applications, and Plugins across instances, detecting missing apps, version mismatches, and available updates. - Clone preview and runbooks
Preview inconsistencies before cloning and generate backup and restore runbooks for seamless cloning operations. - Deployment reporting
Track and report on deployment flows, states, and durations, with an integrated 30-day deployment overview, providing full visibility for your team.
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Control
Eliminate risk with automated, real-time policy controls
- Policy-driven synchronization
Automatically synchronize configurations and updates
across instances, ensuring consistent governance across environments without manual effort. - RBAC and granular permissions
Control access at every stage, defining roles with full customization. Enforce stage-specific permissions to ensure that only authorized personnel can execute changes. - Change packaging and environment configuration
Bundle and govern every change, update set, or application to create structured release packages, ensuring smooth transitions across environments. - Deployment policies
Automatically enforce policy checks during change processes, ensuring governance at runtime and preventing unauthorized changes from reaching production. - Clone management
Manage the full lifecycle of clone operations, from previewing issues to generating backup runbooks and executing cloning processes with full visibility.
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PROVE
Easily prove compliance with immutable audit logs
- Immutable audit logs
Maintain tamper-proof, always-on audit trails that record every action, from changes to approvals, ensuring that compliance is verifiable at any time. - Regulatory alignment
Out-of-the-box alignment with industry frameworks such as SOX, HIPAA, DORA, NIS 2, and GxP, with automated monitoring for continuous compliance. - Deployment flow tracking
Track every update set, package, and release as it moves through your estate. Know exactly what changes were made, when, by whom, and across which environments. - Notifications and alerting
Receive real-time notifications for updates, approvals, and failures, with alerts delivered through Email, Slack, or Microsoft Teams, ensuring no compliance gaps. - Policy execution evidence
Capture evidence of every policy execution step, from ATF test results to manual approval decisions, creating a documented governance chain for every change made.
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Govern your ServiceNow estate with full visibility and control
End-to-end visibility across all environments
Get unified visibility across every ServiceNow instance, with every change and configuration tracked, monitored, and optimized in real-time.
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Automated policy enforcement
Enforce security and governance policies automatically, with compliance built into every
action before it reaches production.
action before it reaches production.
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Immutable audit trails for full traceability
Maintain an unbroken, tamper-proof record of every change for audit-readiness and accountability without manual effort.
Technically enforced separation
of duties
Ensure separation of duties at a technical level to prevent unauthorized access and actions, reducing reliance on procedural checks.
Real-Time compliance monitoring
Monitor your ServiceNow estate in real-time for full regulatory compliance, covering frameworks like SOX, HIPAA, DORA, NIS 2, and GxP, with automated alerts for drift.
Accelerated ServiceNow efficiency
Automate manual tasks, speed up validation processes, and free up your team to focus on strategic priorities rather than firefighting.
Unlock the key strategies for scalable, compliant ServiceNow governance
Download our guide to see how organisations like yours are using xtype to gain full visibility and control across their ServiceNow estate.
Discover the real-world outcomes xtype delivers for enterprises
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reduction in release time
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faster delivery velocity
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Clone-related drift
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reduction in cloning costs
Take control of your ServiceNow estate with automated governance
See how xtype lets you move at the pace of the business without sacrificing control or compliance.
- Observe - real-time visibility across every instance and every change in your ServiceNow estate
- Control - automated policy enforcement that stops risk before it reaches production
- Prove - compliance evidence on demand, so you're never reconstructing audit trails under pressure
- Stay ahead of AI risk - govern the full lifecycle of AI agents in ServiceNow before your auditors ask about it
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