xtype Preflight AI Agent - Built with ServiceNow Agentic AI

xtype Preflight AI is a native ServiceNow Agentic AI agent that validates update set viability before deployment — checking naming standards, descriptions, conflicts, and risks — so platform teams can prevent errors, reduce rework, and deploy with confidence.

Naming Convention Validation

Ensures update sets follow defined naming standards using customizable regular expression rules.

Description Validation

Utilizes ServiceNow's native LLM to verify that update sets include meaningful, clear descriptions to support future troubleshooting and auditability. If the user agrees that the description is not meaningful, xtype's agent will suggest a description based on the contents of the update set.

Conflict Detection

Identifies potential conflicts between the reviewed update set and other update sets in your ServiceNow instance.

Instance Scan

Runs a native Instance Scan against the update set to identify risks within the update set before deployment.

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