xtype’s Customer Success Stories:

Real-World Technical Governance in ServiceNow Across Regulated Industries

The Challenge

Discover how leading enterprises in finance, life sciences, healthcare, and manufacturing eliminated governance drag, accelerated delivery, and strengthened compliance with built-in technical governance.

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5× faster deployments delivered safely across regulated environments.
75% reduction in cloning and audit prep time, unlocking developer capacity.
25–29% productivity uplift and up to $731K in added value from more projects delivered
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The Governance Gap That Slows Platform Success

Across regulated industries, organizations invest heavily in ServiceNow - only to see 30–70% of purchased capabilities go unused because delivery and compliance governance aren’t integrated into everyday workflows. When governance is manual or bolted on, issues multiply: inconsistent deployments, audit fire drills, privilege sprawl, and instance drift undermine ROI and slow transformation. Industry impact highlights:
70% of ServiceNow dev workflows are impacted by clone-down bottlenecks.
Only ~30% of teams limit admin privileges appropriately, increasing compliance risk.
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Technical Governance Is Table Stakes in Regulated Sectors

In sectors like financial services, pharmaceuticals, and manufacturing, technical governance isn’t optional—it’s mission-critical. From SOX, GLBA, and PCI DSS to HIPAA, FDA GxP, and ISO standards, every change must be traceable, controlled, and compliant.

What built-in technical governance for ServiceNow delivers:

  • Centralized, real-time visibility across all ServiceNow instances

  • Policy-driven control gates preventing non-compliant deployments

  • Granular RBAC enforcing least privilege and segregation of duties

  • Continuous audit readiness with immutable trails

  • Automated drift detection and remediation

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Learn from experts


CIOs

Accelerate transformation and protect ROI by removing manual friction and consolidating governance controls.
CISOs & GRC
Reduce audit risk with always-on policy enforcement and immutable evidence, not spreadsheets.
Platform Owners:
Gain real-time visibility and coordinated control across dev, test, and production estates.
Delivery/Dev Teams:
Spend less time on rework and compliance reporting—deliver value faster with confidence.

Let’s talk

Discover how to move fast and stay in control with xtype’s Governance Platform for ServiceNow