Today’s the Day! Let’s Kick Off Knowledge 2025 Together

It’s finally here—Knowledge 2025 officially kicks off today, and we couldn’t be more excited to be on the ground in Las Vegas!

The ServiceNow community is converging for three days packed with innovation, learning, and collaboration—and xtype is right at the heart of it. Whether you’re a first-time attendee or a Knowledge veteran, this year’s event promises to be unforgettable, focusing on how Agentic AI is transforming enterprise workflows.

We’re thrilled to be part of this incredible community, ready to share new ideas, showcase groundbreaking technology, and have meaningful conversations with platform owners, developers, and digital transformation leaders from around the globe.

Where to Find xtype Today and All Week

🔹 Main Expo Booth: #4518

🔹 AI Innovation Zone Booth: AIS15

Both booths are live and buzzing! Meet our team, catch demos, and discover how the Multi-Instance Management Platform from xtype removes ServiceNow implementation roadblocks by combining real-time visibility, governance, and automation to deliver faster, safer outcomes.

If your organization struggles with clone chaos, delivery delays, governance challenges, or inconsistent instances—xtype can help you move faster with confidence.

And don’t miss our special demo at the AI Innovation Zone:

We proudly showcase our brand-new xtype Preflight AI Agent, built for ServiceNow’s Agentic AI framework!

Why xtype Matters at Knowledge 2025

Today’s ServiceNow teams face unprecedented pressure: faster release cycles, AI integrations, stricter compliance mandates, and increased complexity.

xtype helps teams de-risk ServiceNow implementations by removing traditional roadblocks that slow innovation:

• Eliminating manual tracking and error-prone releases
• Reducing the need for costly, time-consuming clone-downs
• Ensuring every deployment is audit-ready and compliant
• Accelerating update set and app deployments by 5x
• Unlocking trapped capacity to adopt AI-driven transformation more quickly

With xtype, your team can deliver speed and safety—without compromise.

Today’s Sessions: Real-World Lessons You Don’t Want to Miss

We’re thrilled to be hosting two important sessions today that you absolutely should have on your calendar:

Session 1a: Governance-Driven Deployments: Ensuring Compliance & Efficiency in ServiceNow

📅 Tuesday, May 6 | 🕑 2:00 PM – 2:30 PM PDT

📍 Location: Check your K25 agenda for room assignment

🎤 Presenter: Tim Provin, Director of Field Engineering, xtype

Session 1a is completely sold out—and for good reason! This interactive roundtable is about solving one of the biggest challenges ServiceNow teams face: maintaining speed while guaranteeing control, governance, and compliance across all sub-prod and production instances.

Tim will answer your toughest questions about achieving speed with safety and how the Multi-Instance Management Platform from xtype transforms fragmented, risky ServiceNow implementations into streamlined, audit-ready operations.

Session 2: Governance & Agility: Dominion Energy’s ServiceNow Blueprint

📅 Tuesday, May 6 | 🕑 2:00 PM – 2:20 PM PDT

📍 Location: Check your K25 agenda for room assignment

🎤 Presenters:

• Doug Taylor, Platform Architect, Dominion Energy
• Scott Willson, Head of Product Marketing, xtype

Hear how Dominion Energy, a major provider to over 3.6 million homes and businesses, is tackling the complexities of multi-instance ServiceNow governance in a regulated industry. Learn about their roadmap to scaling innovation while maintaining compliance, visibility, and operational excellence.

If you’re a platform owner, architect, or CoE leader, this session offers powerful real-world strategies you can put into action.

Come See the Future of ServiceNow Governance and AI

Don’t forget to stop by the AI Innovation Zone, where we’re showcasing our xtype Preflight AI Agent.

This Agentic AI-powered tool ensures update set viability before deployment, automating checks for:

• Naming conventions
• Meaningful descriptions
• Conflict detection
• Instance scan

Built to catch errors before they cause production headaches, the xtype Preflight AI Agent will help ServiceNow teams reduce unplanned firefighting and troubleshooting.

Let’s Connect!

Whether you attend our sessions, stop by the booth, or catch a demo at the AI Innovation Zone, we would love to meet you, hear about your ServiceNow challenges, and share how xtype can help you achieve faster and safer implementations.

Here’s to a fantastic Knowledge 2025. See you out there—let’s build the future together!

‍