One Week to Go! Get Ready to See xtype at Knowledge 2025

Scott Willson
April 29, 2025
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minute read

It's almost here! The energy is building as we count down the final days before Knowledge 2025 kicks off—and we couldn't be more excited to see you in Las Vegas next week.

Knowledge has always been the must-attend event for the ServiceNow community, bringing together innovators, practitioners, and executives shaping business transformation's future. This year, xtype is proud to be a part of it again—ready to share new innovations, big ideas, and real-world strategies to help ServiceNow teams move faster, stay compliant, and de-risk delivery at scale.

Where You Can Find Us

Make sure to add xtype to your Knowledge 2025 plans:

  • Main Booth: #4518 (Expo Hall)
  • AI Innovation Zone Booth: AIS15 (AI Innovation Zone)

At our main booth, you'll get a firsthand look at how xtype's Multi-Instance Management Platform transforms how ServiceNow teams maximize their ServiceNow investment by speeding up implementations while reducing risk. Whether you're struggling with delays, clone chaos, or regulatory pressure, xtype offers real-time visibility, governance, and automation to eliminate the traditional roadblocks that impede speed and operational excellence.

At our AI Innovation Zone booth, we'll demonstrate our newest innovation: our xtype Preflight AI Agent leveraging ServiceNow Agentic AI!

Our Sessions at Knowledge 2025

xtype is hosting four sessions across Knowledge 2025—including three that are already sold out—showcasing best practices, customer stories, and our AI agent.

Here's where you can hear from us:

Session 1a: Governance-Driven Deployments: Ensuring Compliance & Efficiency in ServiceNow

📅 Tuesday, May 6 | 🕑 2:00 PM – 2:30 PM PDT

Presenter: Tim Provin, Director of Field Engineering, xtype

Scaling ServiceNow without guaranteed governance introduces risk: inconsistent deployments, compliance gaps, and growing operational backlogs. In this popular Q&A roundtable, Tim will share how multi-instance management empowers teams to enforce policy-driven deployments, deliver consistent releases, and drive business transformation safely and at speed.

Session 1b: Governance-Driven Deployments: Ensuring Compliance & Efficiency in ServiceNow

 📅 Wednesday, May 7 | 🕑 2:30 PM – 3:00 PM PDT

Presenter: Tim Provin, Director of Field Engineering, xtype

Because the first session sold out, a second one was added and also quickly sold out. Should we have done three? No, please stop by our booth to learn how xtype products reduce risk and safely speed up implementations.

Session 2: Governance & Agility: Dominion Energy's ServiceNow Blueprint

📅 Tuesday, May 6 | 🕑 2:00 PM – 2:20 PM PDT

Presenters: Doug Taylor, Platform Architect at Dominion Energy, and Scott Willson, Head of Product Marketing at xtype

Learn how Dominion Energy, serving 3.6 million homes and businesses, is tackling the challenge of delivering rapid innovation within a heavily regulated environment. This session highlights Dominion's ServiceNow governance strategy and its approach to improving visibility.

Session 3: Agentic AI in ServiceNow: Determining Update Set Quality Before Deployment

📅 Thursday, May 8 | 🕚 11:30 AM – 11:50 AM PDT

Presenter: Tim Provin, Director of Field Engineering, xtype

Join us as we introduce the xtype Preflight AI Agent—an Agentic AI-powered validation tool built to prevent update set errors before they happen. See how this innovative AI agent proactively checks naming conventions and descriptions and detects potential conflicts—all integrated within the ServiceNow Agentic AI framework.

xtype's Mission: Speed Without Sacrificing Safety

At xtype, we believe speed should never come at the cost of control, compliance, or quality. ServiceNow teams today face tremendous pressure to deliver faster, reduce risk, support AI-powered transformation, and meet ever-tightening regulatory requirements.

The Multi-Instance Management Platform from xtype is designed specifically to solve these challenges. With real-time visibility across instances, controlled synchronization, policy-driven deployments, and governance built into every release, xtype empowers organizations to:

  • Remove implementation roadblocks
  • Speed up releases by 5x
  • Maintain continuous compliance
  • Enable AI-driven innovation safely
  • Reduce manual effort by an order of magnitude

Whether you're just starting your ServiceNow journey or scaling globally across dozens—or hundreds—of instances, xtype can help you confidently move faster.

See You Soon!

We can't wait to meet you at Knowledge 2025. Stop by booth #4518 or visit our AI Innovation Zone booth #AIS15. Experience firsthand how xtype helps you unlock ServiceNow's full potential—with less risk, more speed, and total control.

Let's innovate safely, scale efficiently, and deliver value faster. See you in Las Vegas!

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