Automate ServiceNow governance for faster, risk-free delivery

Get full control over your entire ServiceNow estate. Ensure every change, access decision, and configuration is visible, policy-compliant, and provable in real time - at the speed of AI.

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Stop wasting time on manual governance and audit fire drills

ServiceNow isn't architected to produce a unified governance narrative. Managing complex estates with manual processes, spreadsheets, and fragmented tools creates "governance debt" that stalls innovation and increases risk.

Administrative overload

Wasting weeks on manual change tracking, environment synchronization, and audit preparation.

Broken authorization chains

Every environment boundary and clone operation sever your audit trail, making it impossible to prove who changed what, where, and when.

Privilege sprawl

Structural dependency on admin access for deployments creates massive security gaps and separation of duties (SoD) violations.

Compliance exposure

Point-in-time audits fail to detect drift, leaving you vulnerable to SOX, HIPAA, DORA, and FDA regulatory findings.

Stalled AI initiatives

Without a governed foundation, scaling AI agents and automated workflows introduces unpredictable risks to your production environment.

Upgrade visibility, control, and compliance across
your ServiceNow estate

Access a single, automated governance platform that makes every change, access decision, and configuration visible, policy-compliant, and provable in real time. Turn governance into a competitive advantage.

Observe

Gain unified visibility across your ServiceNow estate

Our native cross-estate data layer continuously monitors and unifies all technical states and changes like code, configuration, roles, entitlements, plugins, and data without extraction. This provides an unbroken authorization chain, giving you an authoritative, time-based view of who changed what, where, when, and under whose authority.

Control

Enforce policy at runtime instead of after the fact

Embed access controls, validate separation of duties, and apply configuration and data policy checks before changes reach production. Our deployment guardrails gate violations, ensuring policy is built into every action, not bolted on as an afterthought.

PROVE

Turn audits into queries, not projects

Translate complex regulations and internal standards into living technical policy, monitoring frameworks like SOX, HIPAA, FDA, DORA, and NIS 2 in real time. Detect drift across instances and automate remediation, ensuring provable compliance for both operational best practices and stringent industry regulations.

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Turn governance into a competitive advantage

Move from reactive firefighting to proactive platform management with a solution that delivers measurable business outcomes.

Accelerate Delivery Speed

Achieve up to 98% faster release cycles by removing manual governance bottlenecks and "war room" deployments.

Eliminate Audit Preparation

Turn audits into a simple query rather than a month-long project. Provide evidence on demand for SOX, HIPAA, and more.

Maximize ServiceNow ROI

Realize the full value of your investment by scaling the platform and AI adoption without increasing headcount or risk.

Strengthen Security Posture

Enforce least privilege and separation of duties technically, not procedurally, ensuring a posture that holds up under scrutiny.

Scale with Confidence

Support complex, multi-instance environments and global regulatory requirements like DORA, NIS 2, and FDA 21 CFR Part 11.

Govern every change across your ServiceNow estate, before it becomes a risk

Full estate visibility - not fragmented views

See every change, configuration, and access decision across all instances in real time. No blind spots between environments. No gaps after clones.

Policy-enforced changes - not process-based governance

Control who can change what, where, and how—before anything reaches production. Enforce separation of duties and eliminate unauthorized deployments.

Audit evidence that’s always complete

Automatically capture and preserve the full authorization chain for every change—across every environment. When auditors ask, the answer is already there.

Keep instances aligned without disruptive cloning

Synchronize configurations across environments without breaking workflows or losing context.

Every deployment is authorized, traceable, and compliant

Policy-driven releases ensure changes follow the right path - with full traceability across environments.

From change management to audit readiness—automated

Integrate with ServiceNow change processes while enforcing governance at the platform level - not just documenting it.

What our clients say about us

Our organization started using xtype View last calendar year and immediately gained insights into our platform health across all instances. Consolidated and real time information on application and plug-in versioning helped us easily identify issues within our development and upgrade activities and allowed the platform team to be more informed. Our organization will be using the advanced product xtype Enterprise shortly and are excited to get even more benefits on top of the functionality provided for Free with xtype view!

Michael Derhammer

Kwik Trip Inc

xtype is an essential tool for organizations with multiple ServiceNow instances. We are able to monitor development work across all instances through a single UI page, removing the need to login to each instance. xtype is used for promoting all completed development work captured in Update Sets. Automatically synchronizing promoted update sets to the rest of our development instances; removing the need to manually retrieve, preview, and commit. This is accomplished without the need of the System Administrator role, enhancing security by reducing the need for assigning elevated privileges. xtype has allowed us to be more effective and efficient, all while providing excellent customer support.

Alex Cha

Zurich Insurance Co Ltd

Game Changer!!! The introduction of xtype has been transformative for our operations. Previously, managing code segregation and defect determination required significant manual effort across 15 non-production instances on two platforms. With xtype’s automation capabilities and streamlined code deployment processes, tasks that once took days can now be completed within minutes. Additionally, the ability to quickly identify inconsistencies across instances allows us to proactively address patching and platform upgrades, enhancing both efficiency and system reliability.

Kerry Ezekiel

Canadian Imperial Bank Of Commerce

FAQs

What is automated governance?

Governance is the continuous, automated enforcement of who can do what, where, and under whose authority. In the ServiceNow context, it means every change is tracked, policy is applied at runtime (not audited after), and compliance is provable on demand.

How is xtype different from ServiceNow's own tools?

xtype is a native, cross-estate data and control layer that ServiceNow itself lacks. While ServiceNow tracks changes within a single instance, it cannot prove the authorization chain across environments or through clone operations. xtype solves this architectural gap.

Is my data secure with xtype?

Yes. xtype is ServiceNow Store certified and lives natively inside your ServiceNow environment. No data is ever extracted or exposed externally. We operate within your platform's own security model, which is why auditors trust it.

What industries do you serve?

We specialize in helping highly regulated industries such as financial services, healthcare, life sciences, and manufacturing, but our platform provides value to any enterprise with a significant ServiceNow investment seeking to improve speed and control.

How long does it take to implement xtype?

Because xtype is built natively on the ServiceNow platform, initial setup and configuration are rapid. Most clients begin seeing value and improved governance control within days, not months.

Simplify ServiceNow governance and take control of your entire estate

Let us show you how we help you streamline operations, cut audit prep time, and deploy faster, all with full visibility.

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See how xtype integrates with your ServiceNow environment.
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