Automated governance for ServiceNow
Unlock the full ROI of your ServiceNow with automation
Get full control over your entire ServiceNow estate with
AI-powered precision across every change, access decision, and configuration.
AI-powered precision across every change, access decision, and configuration.
Trusted by leading teams for faster, compliant ServiceNow management
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ServiceNow complexity can slow you down without unified governance
Accountability without control
ServiceNow’s architecture makes it impossible to prove who changed what, where, and when across environments. Every clone resets the audit trail, leaving you with a liability, not a record.
Release coordination delays
Reams are slowed by manual handoffs and war-room governance models. Moving changes requires elevated privileges at every step, creating security gaps and making post-clone rework and firefighting the default.
Innovation blocked by risk
Teams can’t scale strategic initiatives or adopt AI with confidence because the platform can’t prove compliance. Instead of adding capability, every expansion introduces risk, governance debt, and the threat of audit findings.
Upgrade visibility, control, and compliance across
your ServiceNow estate
Access a single, automated governance platform that makes every change, access decision, and configuration visible, policy-compliant, and provable in real time. Turn governance into a competitive advantage.
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Observe
Gain unified visibility across your ServiceNow estate
Our native cross-estate data layer continuously monitors and unifies all technical states and changes like code, configuration, roles, entitlements, plugins, and data without extraction. This provides an unbroken authorization chain, giving you an authoritative, time-based view of who changed what, where, when, and under whose authority.
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Control
Enforce policy at runtime instead of after the fact
Embed access controls, validate separation of duties, and apply configuration and data policy checks before changes reach production. Our deployment guardrails gate violations, ensuring policy is built into every action, not bolted on as an afterthought.
PROVE
Turn audits into queries, not projects
Translate complex regulations and internal standards into living technical policy, monitoring frameworks like SOX, HIPAA, FDA, DORA, and NIS 2 in real time. Detect drift across instances and automate remediation, ensuring provable compliance for both operational best practices and stringent industry regulations.
Complete ServiceNow visibility and control, from instance monitoring to change tracking
Multi-Instance visibility
Gain complete visibility across all your ServiceNow instances, allowing Platform Owners to manage and monitor multiple environments from a single dashboard.
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Controlled instance synchronization
Seamlessly synchronize configurations and updates across ServiceNow instances, ensuring consistency and control across your enterprise environment.
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Policy-Driven deployments
Automate ServiceNow deployments with pre-defined policies, ensuring compliance, efficiency, and reduced risk across all updates and changes.
Release packaging
Package and deploy ServiceNow updates in a structured manner, enabling smoother rollouts, faster change management, and improved platform stability.
ServiceNow change management Integration
Integrate with ServiceNow’s change management processes to streamline approvals, track changes, and maintain full visibility across all platform modifications.
Release scheduling
Schedule ServiceNow releases and updates to minimize disruption, maximize uptime, and maintain business continuity, all while aligning with operational timelines.
xtype Enterprise
Full governance platform offering complete visibility, control, orchestration, and compliance.
xtype Preflight AI agent
Pre-deployment validation of update sets at no cost.
Built for teams to move faster with zero compliance risk
Industry-leading support for complex regulatory landscapes
From the C-Suite to the developer, xtype provides the right level of visibility and control to help everyone do their job better, faster, and with less risk.
Built-in governance
for financial services
Accelerate delivery and strengthen control — from regulatory audits to change management — across your ServiceNow estate.
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Built-in governance
for healthcare and
life sciences
Ensure compliance with FDA 21 CFR Part 11, HIPAA, and ISO 27001 — while accelerating innovation and maintaining control across your ServiceNow estate.
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Built-in governance
for manufacturing
Deliver safely and consistently across your ServiceNow estate — while supporting regulatory requirements like ISO 27001, SOX, and FDA 21 CFR Part 11.
Why teams choose xtype to maximise ServiceNow ROI
CIO
Immediate ROI
Using xtype within one week of signing the PO
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CIO
25%
added business output (aka accelerating time to impact)
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CIO
$731,250
Business Value Resulting from a 55% increase in projects delivered
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CIO
SOC
Compliance ensured through automated audit trails & governance
CISO
3k
Monthly Update Sets while maintaining compliance with FedRAMP standards
CISO
SOC
Compliance ensured through automated audit trails & governance
CISO
50%
Reduction in compliance audits.
CISO
75%
reduced audit preparation time, enabling more innovation
Platform Owner
75%
reduction in cloning costs, maintaining stability at scale
Platform Owner
70%
Reduced deployment lead times as result of automated release workflows
Platform Owner
60%
minimized post-deployment issues with real-time visibility and automation.
Platform Owner
29%
Productivity Uplift equivalent to 5 FTEs
Tech Team
70%
less instance drift, fewer clones, fewer disruptions
Tech Team
25%
More Team Capacity as a result of productivity uplift
Tech Team
23%
More User Stories released annually
Tech Team
3k
Monthly Update Sets while maintaining compliance with FedRAMP standards
Finance
70%
less instance drift, fewer clones, fewer disruptions
Finance
23%
faster responsiveness to the business demands of a top North American Bank
Finance
Immediate ROI
Using xtype within one week of signing the PO
Finance
5x
accelerated deployment speed for a Top US Bank
Healthcare
75%
reduced audit preparation time, enabling more innovation rather than manual validation
Healthcare
23%
more user stories per year, creating faster responsiveness to business demands
Healthcare
75%
reduction in cloning costs leading to fewer clones and leaner operations
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Healthcare
28%
Productivity uplift = 8 FTEs refocused on innovation
Manufacturing
70%
more user stories released each year at a multinational brewing company
Manufacturing
75%
reduction in cloning costs at a top brewing brand, maintaining stability at scale
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Manufacturing
25%
productivity uplift gained at a global building materials company
Manufacturing
70%
reduction in instance drift at a building materials brand, generating fewer clones and smoother operations
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What our clients say about us
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Our organization started using xtype View last calendar year and immediately gained insights into our platform health across all instances. Consolidated and real time information on application and plug-in versioning helped us easily identify issues within our development and upgrade activities and allowed the platform team to be more informed. Our organization will be using the advanced product xtype Enterprise shortly and are excited to get even more benefits on top of the functionality provided for Free with xtype view!
xtype is an essential tool for organizations with multiple ServiceNow instances. We are able to monitor development work across all instances through a single UI page, removing the need to login to each instance. xtype is used for promoting all completed development work captured in Update Sets. Automatically synchronizing promoted update sets to the rest of our development instances; removing the need to manually retrieve, preview, and commit. This is accomplished without the need of the System Administrator role, enhancing security by reducing the need for assigning elevated privileges. xtype has allowed us to be more effective and efficient, all while providing excellent customer support.
Game Changer!!! The introduction of xtype has been transformative for our operations. Previously, managing code segregation and defect determination required significant manual effort across 15 non-production instances on two platforms. With xtype’s automation capabilities and streamlined code deployment processes, tasks that once took days can now be completed within minutes. Additionally, the ability to quickly identify inconsistencies across instances allows us to proactively address patching and platform upgrades, enhancing both efficiency and system reliability.
Achieve faster, more reliable ServiceNow deployments
Let us show you how we help you streamline operations, cut audit prep time, and deploy faster, all with full visibility.
- Explore the platform and see it in action.
- See how xtype integrates with your ServiceNow environment.
- No commitment — just a chance to get your questions answered.
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FAQs
What is automated governance?
Governance is the continuous, automated enforcement of who can do what, where, and under whose authority. In the ServiceNow context, it means every change is tracked, policy is applied at runtime (not audited after), and compliance is provable on demand.
How is xtype different from ServiceNow's own tools?
xtype is a native, cross-estate data and control layer that ServiceNow itself lacks. While ServiceNow tracks changes within a single instance, it cannot prove the authorization chain across environments or through clone operations. xtype solves this architectural gap.
Is my data secure with xtype?
Yes. xtype is ServiceNow Store certified and lives natively inside your ServiceNow environment. No data is ever extracted or exposed externally. We operate within your platform's own security model, which is why auditors trust it.
What industries do you serve?
We specialize in helping highly regulated industries such as financial services, healthcare, life sciences, and manufacturing, but our platform provides value to any enterprise with a significant ServiceNow investment seeking to improve speed and control.
How long does it take to implement xtype?
Because xtype is built natively on the ServiceNow platform, initial setup and configuration are rapid. Most clients begin seeing value and improved governance control within days, not months.
