There’s one metric that can’t be ignored in your workflow: developer satisfaction

4/24/2024

Every organisation relies on a range of metrics to evaluate the effectiveness of its projects and processes. These measurements are integral to understanding where improvement is needed and, ultimately, ensuring that initiatives are on track to meet their goals. Typically, organisations rely on measures like cost, time, efficiency, productivity and customer satisfaction.

Software development is no different. A robust suite of metrics will cover process, product, project, people and quality. But, with a significant emphasis on agility and efficiency, one area that is often overlooked is developer satisfaction.

The metric to success you might be missing

Even with the rise of no-code, low-code and AI copilot technologies, developers are vital to the tech sector. As such, satisfied and engaged developers are essential to the success of any project. While metrics such as developer frequency, cycle time and code churn may seem more tangible, developer satisfaction plays a critical role in determining the success of a workflow.

Developer satisfaction refers to the level of engagement and happiness that developers feel towards their work, workplace and the tools they use. As a workflow metric, high developer satisfaction correlates with increased productivity, better code quality, lower turnover rates and overall project success.

Read more

Are you ready to transform your ServiceNow delivery process?

Loved by Developers, Trusted by Businesses