The First Customer - Solving The Most Common Pain Points of ServiceNow Customers with Ron Gidron

3/4/2024

Ron reflects on his past experiences, including a failed startup attempt, and shares valuable lessons learned, particularly emphasizing the importance of choosing the right partners and listening to advice, such as that from his wife. He discusses the evolution of X Type, from its inception to acquiring its first customers, which involved understanding real problems within the ServiceNow ecosystem and building relationships through conversations and trials. Ron underscores the significance of solving genuine problems and navigating the complexities of enterprise sales, emphasizing the need for patience and persistence.

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